- Individual information for each client with a complete history of contacts, actions, advertising campaigns and inquiries, available at the time of contact or action with the client.
- Contact management from various communication channels.
- Management of employee actions when servicing clients.
- Personnel management through a built-in employee schedule and calendar.
- Management of marketing campaigns - promotions and stages.
- Correspondence - automatic generation and printing of letters with a built-in text editor and designer.
- Automatic sending of emails.
- Management of detailed information about clients, segmentation, formation of target groups.
- Access to documents from Business Navigator with the ability to manage sales individually by client.
- After-sales service with knowledge-based support for the most common customer problems (FAQ) and service on user cards for problems that have arisen (Trouble Tickets).
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